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India · Fully Remote

Supply Quality Manager

Be the first person to own chat quality, expert training and Vedic content for our fast-growing astrology platform — a rare seat where real spiritual expertise meets a global, data-driven product.

Be the first person to own chat quality, expert training and Vedic content for our fast-growing astrology platform — a rare seat where real spiritual expertise meets a global, data-driven product. Our platform is one of the world's largest astrology & spiritual consultation platforms, 70M+ users worldwide

Role & Responsibilities

  • Fact-check Vedic content for accuracy

  • Contribute to esoteric content features for the India product

  • Identify user pain points and suggest marketing angles for chats

  • Identify and fix bottlenecks in expert performance to improve overall supply quality

  • Run regular quality control (QC) of consultation chats, covering cultural fit, retention and engagement

  • Build a training program and quality standards for India-based experts

  • Support hiring by screening candidate experts for genuine consultation ability

Preferred Candidate Profile

  • 3+ years on an astrology/consultation platform in a role tied to supply, quality or expert training — OR 2+ years of supply/marketplace ops combined with hands-on Vedic astrology practice

  • Fluent Hindi + English (B2+)

  • Nice to have: experience training or onboarding experts/consultants

  • Directness — comfortable giving experts feedback

  • Comfortable building a process from scratch, without a ready-made playbook

  • Comfort with cross-cultural communication

  • Working knowledge of using AI tools to analyze chats at scale

Additional Skills

  • Vedic astrology education/qualification, or working knowledge of Kundli reading, dashas, transits, nakshatras

  • Additional tools: KP, Lal Kitab, Nadi, Prashna, Vastu, numerology, gemology

  • Knowledge of the Panchang/muhurat and festival calendar

  • Experience creating content (video/text) for a spiritual audience

  • Additional regional languages: Tamil, Bengali, Marathi, Telugu

  • Experience recruiting or building a team of experts

Perks and Benefits

  • Fully remote full-time role

  • Work on a product with 70M+ users — real scale impact, not private-practice scale

  • Be the first hire of this kind — you set the standards, not just execute someone else's

  • Clear growth path: Head of Spiritual Expertise (India), lead of the local Board of Experts, or Supply Ops Lead (India)

Locations
India
Remote status
Fully Remote
India · Fully Remote

Supply Quality Manager

Be the first person to own chat quality, expert training and Vedic content for our fast-growing astrology platform — a rare seat where real spiritual expertise meets a global, data-driven product.

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